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How do I send messages using Message Centre?


Sending messages through Message Centre is quick and straightforward. Follow these steps:

  1. Access the Message Centre

    • Log in to your FIXR Organiser account

    • Select the Message Centre tab in your dashboard
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  2. Create a new campaign

    • Click New Campaign

    • Choose your message type:

      • Announce – let followers know your latest event is live

      • Promote – drive ticket sales with marketing offers or discounts

      • Service Update – inform attendees of operational changes (e.g. last entry times, delays)​

    • Select the relevant event

    • Add your subject line and message content

  3. Choose your recipient group

    • All followers

    • Ticket holders for this event

    • Specific ticket holders (e.g. particular ticket types or time slots)

  4. Schedule or send

    • Send immediately or schedule for later

    • For scheduled messages, choose the delivery date and time

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