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My guests can’t find their tickets. What should I do?

FIXR makes it easy to resend tickets:

  1. Open the event in your dashboard.
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  2. Go to Sales & Transactions.
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  3. Search for the order by name, surname, or email and then select it
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  4. Hit Resend to deliver tickets straight to the customer’s inbox.

Alternatively, choose Download to access the tickets yourself and share them directly with the customer.

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