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Understanding Pass statuses

In addition to manually controlled statuses, a pass may also enter automatic system statuses based on its setup

On sale soon

  • The pass has a future sale start date.

  • It’s not yet available to buy, but customers can view it.

  • Note: If you hide the pass before the sale starts, it will remain hidden — it will not become visible automatically when the sale begins.

Sold out

  • All available passes have been purchased.

  • You can:

    • Increase the availability to reopen sales, or

    • Leave it sold out.

  • The pass remains visible unless you choose to hide or archive it.

Sales ended

  • The pass is no longer available to purchase because the sale end date has passed.

  • Customers can still see it unless you hide or archive it.

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