FIXR

Unlock loyalty, increase revenue and provide value

Passes

Naming, descriptions and imagery for creating a Pass

General settings

Set prices, availability and any purchase limits

Price settings

Pass validity, date ranges, credit and general terms

Usage settings

In addition to manually controlled statuses, a pass may also enter automatic system statuses based on its setup

Understanding Pass statuses

You can control who can see and access your pass by setting its visibility

Controlling Pass visibility

General info, setting pricing and usage, what ticket types and publishing a Pass

Creating a Pass

How to edit a pass

What are the editable fields of a Pass and who will it impact?

What fields can I edit?

Archiving removes the pass from sale, but passholders will continue to receive their discounts until their pass expires.

Archiving a Pass

Makes the pass available again for editing or future sales

Unarchiving a Pass

You can completely delete a Pass if no purchase attempts have been made

Deleting a Pass

Changing the status of a Pass

Making the Pass on sale, off sale, sold out etc

Changing the sale status of a Pass

Once live, what changes can you make to a Pass?

Editing a Pass

Basic information about credits to get started and understand how to use credits.

What are credits?

These are 'usage based' limits for a customer to use

What are limited credits?

When a ticket buyer isn't limited to any credits, they can be limited by a time frame instead.

What are unlimited credits?

Can I set certain events to have credits and some that credits can't be used?

Does every event get included for credit usage?

What are credits and how should you use them?

Credits

How to share the Pass link (for web, email, flyers etc)

Sharing a Pass

Selling passes on your website

Pass sharing and promotion

Roles and permissions

Other information

Create a custom design with text, images, and links

Manage your events

Become an event organiser

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