Field | Can be edited? | Applies to: |
Name | ✅ Yes | New & existing customers. |
Short description | ✅ Yes | New & existing customers. |
Description | ✅ Yes | New & existing customers. |
Image | ✅ Yes | New & existing customers. |
Price | ✅ Yes | New customers only. |
Currency | ✅ Yes, before a purchase attempt | Can only be changed before any purchase has been started (even if not completed). |
Absorb fees for your customers | ✅ Yes | New customers only. |
Sale start | ✅ Yes | New customers only. |
Sale end | ✅ Yes | New customers only. |
Purchase limit | ✅ Yes | New & existing customers. |
Availability (quantity) | ✅ Yes | New customers only. |
Validity start / end | ✅ Yes | New customers only. |
Total credits | ✅ Yes | New customers only. |
Terms and conditions | ✅ Yes | New & existing customers. |
Tickets (removing) | ✅ Yes | New & existing customers. Existing bookings made with a pass will remain valid. |
Tickets (adding) | ✅ Yes | New & existing customers. |
Pass Status (Live, Draft, Archived) | ✅ Yes | Affects new customers only. Existing passholders retain benefits until expiry. |
Visibility (Public, Private, Hidden) | ✅ Yes | New customers only. |
Sales Status (On/Off Sale) | ✅ Yes | Affects new customers only. Existing passholders are unaffected. |
Notes:
Changes to credits or validity only apply to future purchases. Existing passholders will keep their original settings. To update purchased passes, contact our support team.
Currency can’t be changed once a purchase has been attempted, even if incomplete or abandoned. To sell in a different currency, create a new pass.