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What do ticket buyers see before tickets are released?

Ticket buyers will still receive their normal booking confirmation email immediately after purchase.

However:

  • Ticket PDFs will not be attached to confirmation emails.

  • QR codes will not be visible in the FIXR app or website.

  • Buyers will see a message showing exactly when their ticket will become available.

For example:

QR code unlocks: Fri 14 Aug, 13:15 BST

Once the scheduled release time is reached, attendees will automatically receive access to their tickets.

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